Supervision is a two-way process, whereby the supervisor ensures the worker is accountable and is able to carry out their duties as effectively as possible, follow policy, procedure and good practice standards, and staff are enabled to obtain the necessary support and guidance to carry out their duties effectively.
Supervision is a key element of staff development for all team members, paid or unpaid. Team meetings and mentoring also form part of quality support and supervision, and the development of team structure within the staff team.
The purpose of supervision is to provide support to all team members as well as to promote and provide accountability for work practice. Good supervision supports decision-making, development of the work and development of the staff member’s knowledge, skills and competencies.