Insurance is designed to mitigate against financial loss or claims for compensation and, in most cases, the requirement will depend on what services are being provided, how the organisation is structured, the assets it owns or operates and its appetite to financial risk.

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We are committed to delivering services with the highest standards of care and committed to ensuring ongoing organisational development to maintain excellence. Your complaints, compliments and comments help us to learn about, and improve, how we work.

This complaints, compliments and comments policy and procedures applies to anyone not working for the organisation. This includes, but is not limited to:

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The aim of this guidance assists you to ensure your organisation effectively oversees the application of safeguarding.

This guidance is primarily for anyone in the voluntary sector but is applicable to anyone providing youth work services to children and young people. This could include but is not limited to a charity, community interest company, social enterprise or unincorporated charitable organisations.

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COVID-19 Readiness Level

Readiness Level

G

What does this mean?

** From 27th January 2022 we can confirm that the youth sector moves to GREEN in the readiness framework**

(Version 10)

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