Complaints, Compliments and Comments
We are committed to delivering services with the highest standards of care and committed to ensuring ongoing organisational development to maintain excellence. Your complaints, compliments and comments help us to learn about, and improve, how we work.
This complaints, compliments and comments policy and procedures applies to anyone not working for the organisation. This includes, but is not limited to:
Health and Safety: Introduction to the Legal Background
Whilst the aims of youth programmes will vary, safety should always be a core consideration. The benefits gained from well planned activity will normally be clear to see and will outweigh health and safety risks.
Safeguarding Governance Guidance
The aim of this guidance assists you to ensure your organisation effectively oversees the application of safeguarding.
This guidance is primarily for anyone in the voluntary sector but is applicable to anyone providing youth work services to children and young people. This could include but is not limited to a charity, community interest company, social enterprise or unincorporated charitable organisations.
Media Consent Form
This is an example template of a media consent form to collect young people’s media permissions
Consent Form Template
This is an example of a consent form template for young people to take part in youth work activities
