Investing in Children - Durham

Staff on a new hospital ward invited parents and young people to discuss arrangements thereby allowing young people to have a say and directly affect change. Changes have been made in the choice of food and drinks, the information available and the introduction of an appropriate complaints system. Young people have continued to meet and agreed that the ward merited an 'Investment in Children' Award.

Download What's Changed Case Study: Developing a child and young person-friendly environment within the context of the Children's Ward of the new University Hospital