Download Resources

All the materials and resources in this section are tried, tested and used by the National Youth Agency. You can download all the resources below for free, or purchase a printed version of the core Hear by Right book from the NYA online shop >>

The Hear by Right standards and the tools developed to compliment them are under the Tools panel. The Hear by Right standards framework is based on the Seven S model of organisational change: Shared values, Strategies, Structures, Systems, Staff, Skills and knowledge and Style of leadership. It relies on self-assessment across three levels: emerging, established and advanced. Each level builds on the last. This ensures that children and young people's involvement is built in and not just bolted on. For more information on the Hear by Right Standards >>

The Building Standards resources can be used to make the original Hear by Right Participation standards accessible to young people. The full resource pack along with a briefing paper and presentation are available on the site. More information on using the Building Standards framework >>

Hear by Right Tools

• Hear by Right Mapping & Planning Tool
  This Mapping and planning tool makes it easy and practical to use the Hear by Right standards.
• What's Changed Tool
  This tool links with the Hear by Right Mapping and Planning tool and records the most important evidence of change, which is that from the children and young people themselves. It is essential that they tell their story in their words of evidence of dialogue and evidence of change.
• What's Changed Tool Children and Young People's Version
  Whereas the What's Changed Organisation version tool focuses upon the shared dialogue between the organisation, young people and the wider community, this version allows young people to share their experiences of campaigning for change and enables them to comment upon what has directly changed for them because of their active participation.

Building Standards

• Building Standards by Young People for Young People
  This resource was written by young people and explains in a young person friendly way what the seven standards from Hear by Right mean, why they are important, and how they can be used so that young people become an integral part of the decision making process.
• Building Standards Resource Pack
  The Building Standards framework takes the seven standards of Hear by Right and presents them in a way that is understandable and accessible for children and young people.

User briefings

• Hear by Right Briefing for Children and Young People's Trust
  Children and young people's trusts have been around now for nearly five years. What’s changed for the better for children and young people’s participation as a result?
• Hear by Right Briefing for Health
  This briefing is aimed at trustees and strategic leads across health services.
• Hear by Right Briefing for Education
  This briefing details how Hear by Right can be used to increase the participation of children and young people in their place of education.
• Hear by Right Briefing for Connexions
  An outline developed by Connexions on measuring the impact of the active involvement of young people on Connexions services, this guide demonstrates the importance of a rigorous approach and how Hear by Right can ensure this.
• Hear by Right Briefing for the Third Sector
  This is a briefing to show how to build participation throughout Third Sector services and organisations using the Hear by Right standards framework. 
• An Introduction to Involving Children and Young People
  This Briefing outlines the rights and benefits of children and young people's participation, the importance of shared values to underpin it and key considerations and approaches to help make sure their active involvement is safe, sound and effective.
• Where to find out more for Involving Children and Young People
  This briefing is intended to help those with a responsibility for promoting children and young people’s involvement, whether at policy development and strategic level, or at delivery level, to identify the resources that can best help them do so.
• Hear by Right in Housing and Communities
  This briefing is about how Hear by Right can help ensure legal compliance and best practice on the participation of children and young people. It is primarily for Board members, strategic and operational leads for resident participation across housing provision, including Housing Associations, Registered Social Landlords and local authority housing.