Hear by Right - Supporting Organisations in Putting Young People's Voice at the Heart of Service Delivery
Hear by Right helps you follow best practice on the safe, sound and sustainable participation of children and young people in the services and activities they take part in. Developed by the National Youth Agecy as part of our programme of work with the Local Government Association, it is applicable to any organisation working with young people, helping you provide evidence of the participation that is already happening in your organisation and then how to plan for improvement where there are gaps. It helps children, young people and adults work together to plan for change. It can be effectively used at both strategic and operational levels across partnerships, departments and single organisations.
Hear by Right is based on the established seven S model of organisational change:
• Shared values
• Skills and knowledge
• Style of leadership.
Organisations typically use Hear by Right to:
• Identify strengths and weaknesses
• Set a benchmark and help develop an action plan for change
• Provide evidence of the organisation’s commitment to participation
• Provide evidence of its ability to improve.
Adopting Hear by Right for Your Organisation:
The National Youth Agency has developed a number of products and services to support you in putting young people's voices at the heart of your organisation and gain recognition for your achievements:
Hear by Right Framework: The steps you need to embed participation of young people within your organisation.
Hear by Right Training and Consultancy: Tailored training courses are available through the National Youth Agency for organisations and local authorities wishing to evidence current participation successes and develop a strategy for improvement. (link to training and consultancy ages)
Hear by Right Award: The Hear by Right Award has been developed to support organisations in evidencing to service users, funders and the local community that your organisation takes the voice of young people seriously and that participation is at the heart of service delivery and development.